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MICHAEL FAULKNER

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Privacy policy

I am Michael Faulkner, owner of Michael Faulkner Editorial Services, operating as a sole trader and based between Scotland and Northern Ireland.


What data I hold, and why

I take clients’ privacy seriously. I do not maintain a client database, nor do I operate a subscription service of any kind, so in that sense I do not actively collect and collate personal data. However, in order to do business I require the name, email and postal address of clients. These details are provided by post, email or phone before or during a project, and are the minimum necessary for communication and invoicing, and in order to keep proper records for HMRC. In addition, I hold the documents on which I have worked or am working for clients, or which have been provided by prospective clients as samples. Sometimes these documents will contain personal data for example, information disclosed in an autobiographical work.


Storage, safeguarding and use of data

I do not maintain a client mailing list or database. Client details as above are provided to me by email or phone and are used purely on a project-by-project basis in order to carry out editorial work. I have a password-protected Microsoft Outlook email account. Emails (including email addresses) and clients’ documents are stored on a laptop computer and backed up to a single external hard drive and to a password-protected Dropbox account.


Sharing of data

I never share clients’ documents or personal details with third parties except with clients’ consent or on their instructions.


How long data is stored

I retain client details, including email or postal exchanges and documents provided in the course of editorial work, for at least seven years to satisfy HMRC record-keeping requirements. Thereafter, I am happy to permanently delete all details and documents at the request of individual clients (see below, ‘Accessing your data’).


Web hosting services

I use Google Analytics and Site Meter to log visits to my website, but beyond (sometimes) revealing IP addresses these services do not provide any personal details. I do not operate any subscription services or form-based enquiry system via my website – prospective clients are referred to the email address on the Contact page of the website.


Accessing your data

I am happy to provide clients past, present or prospective with a record of any personal details I hold, and to amend or delete them at their request. My email address is on the Contact page of this website.


Actions in the event of a security breach

Incoming and outgoing emails and email recipients’ addresses are stored in a password-protected Outlook account on a laptop computer and backed up to a single external hard drive. If my account is, or appears to have been, compromised I will inform all the contacts in my Outlook address book, including clients past and present, and change my email address.



Michael Faulkner 31/5/18

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